Internet providers
Serbia offers a variety of options when it comes to internet access, with several major providers to choose from. Here are some of the main internet providers in Serbia:
- mts – offers both ADSL internet and mobile internet
- SBB – Serbia Broadband – offers cable internet access
- Yettel – offers both ADSL and mobile internet access
- Orion – offers WiFi internet packages
- A1 – offers both ADSL and mobile internet access
- Verat – offers ADSL and WiFi internet access
- Beotel – offers ADSL internet access
For most users, the monthly costs for internet access will depend on the speed, data limits, and whether additional services like telephone or cable TV are bundled with the package. Internet speeds in urban areas are generally high, and it is common to find Wi-Fi hotspots in cafes, restaurants, and public parks in cities.
Serbia’s national internet domain is .rs, which is commonly used for local websites. There is also a Cyrillic-based domain, .срб, though .rs remains the dominant option for most Serbian websites.
Telephone costs
Serbia’s country telephone code is +381, and each major city has its own area code. For example:
- Belgrade (0)11
- Novi Sad (0)21
- Nis (0)18
- Kragujevac (0)34
Exit code to dial another city within Serbia is 0 and to dial another country is 00. Therefore, if calling another town within Serbia you have to dial 0 + city code + phone number. If calling abroad from Serbia exit code 00 before dialing the country code. If calling Serbia from abroad you should dial exit code (usually 00) + country code (381) + city code (without 0, eg. for Belgrade 11) + phone number.
Mobile phone operators
There are three main mobile phone operators in Serbia:
These operators offer pre-paid recharge cards, which are available for purchase at almost every newsstand and retail store across the country.
Using mobile phones for calls within Serbia is inexpensive, but it’s important to keep in mind that roaming charges can be high if you’re using your phone abroad, as Serbia is not part of the European Union, and the EU’s “no roaming” policy does not apply. For more information about roaming charges while in Serbia please contact your mobile operator.
Republic Agency for Telecommunications
Important telephone numbers
- Police – 192
- Fire department – 193
- Ambulance – 194
- Time – 95
For more information click here.
Postal services
If you need to send something by post there are post offices located throughout the country. The postal services are usually open from 7 AM to 7 PM on weekdays and Saturday mornings. For more information on postal services, such as finding the nearest post office, finding postal codes or calculating the postage costs, you can visit the Serbian Postal Service website.
For sending parcels or documents, you can rely on Post Express, FedEx, or DHL, which offer both domestic and international delivery options. Courier services tend to be fast and are available to send packages across the, though the cost will depend on the size and weight of your package.
Serbian Postal Service contact details:
Postal Services Directorate
Železnička 2, 11000 Belgrade
Website: www.posta.rs
Contact Centre: +381 (0)11 360-7788
